Loss of Audio During a Call

Software Version: 1.0.043

Symptoms:
Cannot hear any audio after sharing an application

Problem:
The volume was turned all the way down with the remote control, while sharing an application. Since the volume control does not display on the screen, it is unknown that the volume has been turned down all the way.

Resolution:
Bring up the volume controls by selecting show people and then increasing your audio.

Additional Notes:
If the volume was turned all the way down, then the application is shut down. You will NOT get any other audio in the system, until you turn the volume up again.