10 Common
Questions
Expedite has
compiled our 10 most common questions asked. Listed below you
will find answers and hopefully provide a quick answer. If you
do not see an answer to your question please contact us
directly for assistance.
1.
How much
does the equipment cost?
A.
Equipment
costs vary just like any other types of purchases. There are
high end, mid-level, and entry level pieces. Depending on what
the application and budget available will enable you to find
the right piece. Price levels vary from $599.00 to $40,000.00
dollars as a general range.
2. Is
it just like watching TV?
A.
Video
equipment is capable of looking just like television.
Depending on the type of equipment purchased and the amount of
available bandwidth, quality can be exceptional. The amount of
breakup or loss of frames depends on the quality of the
codec you have purchased. The codec is the main component of
video and allows for the signals to be compressed and
decompressed and sent over your connection.
3. What
type of lines does the equipment need to run?
A.
Video
equipment can run over various types of lines depending on the
type of equipment purchased. The most popular and proven
method for videoconferencing has been ISDN. Through ISDN
connections are usually more stable, can connect anywhere, and
provide a range of speeds for all needs. Other methods include
IP, frame relay, satellite, internet, and even POTS lines. For
additional info or assistance please contact Expedite
directly.
4.
Can phone calls be made from the unit?
A.
Depending on
the type of unit as well as the type of connection available,
phone calls can be made. When using a switched connection with
the appropriate configuration and equipment, voice calls
can be placed as easily as video calls and can even be added
to video calls simultaneously.
5. Can
I install these units?
A.
General
understanding of videoconferencing technology is needed to
install properly as well as understand configuration options
in the systems. A system not configured properly may work but
may not be running at optimal conditions or may have
intermittent errors.
6. Is
this on the internet?
A.
Using
videoconferencing does not mean using the internet. In fact
most calls needing a business quality connection as well as
security would not be using the internet as a connection
method. Most business quality calls use other standards that
can guarantee a good connection as well as security. The
internet can be used for streaming or playback of conferences
but still can experience problems.
7. Can
videoconferencing run over my network?
A.
Videoconferencing
can be run over an existing network. Before trying to
implement this make sure your current network protocol meets
specs with your video equipment. Also make sure there is
enough network bandwidth available for video. Freezing
video/audio as well as network slowdown and packet loss can
result from a network with congestion.
8. We
have existing lines used for computer connections will video
run over these lines?
A.
Depending on
the set-up of the lines it may be possible to be used for
video. Lines such as ISDN BRI, PRI, T1 etc. have different
configuration options, likewise video units have options that
much match the line config. Once set-up properly a line can be
shared for multiple devices.
9. What
kind of options are available?
A.
Expedite
offers options to maximize videoconferences and bring new
functionality to it's users. Options can include VCR, DVD,
streaming, document camera, bridging, as well as many other
devices to add to systems.
10. Is
this the same kind of equipment you get with a computer?
A.
No, the units
usually shipped with a PC are low grade camera's with PC
software with are geared for entertainment. Our video
equipment geared to business quality and high end
videoconferencing. We do offer base units starting at $399.00
and can provide entry level quality systems.
*
Please Note that if you do not see a Category or Product you
are looking for please contact us at 1-888-YES-VIDEO*
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